How flexible are the days I can choose?
Generally because we are a small nursery we only offer the specified days on the fee schedule but please talk to us about your needs.
What provision do you make for food allergies?
As all meals are prepared freshly on the premises all dietary requirements are catered for. The Dietary Requirement List is prominently displayed and checked at every meal. Should any reaction occur all staff are trained in both first aid and the use of an epi-pen.
How does communication with parents operate?
In baby nursery a communication book records your baby’s day in detail including all activities, outings, nappy changes, food, drinks, bottles and how much they slept.
Once they move to the nursery school this is replaced by a weekly update. This report contains a comments on aspects of your child’s development and activities they have participated in during the week.
Are children automatically moved up to the next class or do I need to reapply?
Children are automatically moved up to the next class when it is appropriate. Parents do not need to reapply (they should however be mindful that a clear term's notice is required if they want to withdraw their child).
Will subsequent children automatically get a place at the nursery if I have a child already there?
No, you must fill in application form for each child. Siblings are however given a priority in our waiting list.
Who do I speak to if I have a question about my child’s progress?
Your first point of contact should always be your child’s teacher. You can send them an email or please feel free to stop and have a chat at the morning drop off.
Sometimes my work meetings run over time – what is the process if I am running late?
We understand that these things can happen and try to accommodate for such instances. Contact the office as soon as possible if you will be late. There is a charge for being late, this fee is stipulated in the terms and conditions.
My child attends part-time but it would be nice to have some ad-hoc hours is that possible?
Depending on staff availability it may be possible to accommodate your child for additional ad-hoc hours. These additional hours are charged in line with our normal fee schedule. Please contact the office to discuss your needs.
Can you help me if I need a babysitter?
Some teachers provide babysitting outside of hours and this should be discussed with them directly. We may be able to advise you as to which teachers you should speak to. this is a private arrangement for which the school accepts no responsibility.
My child is a really fussy eater and I need to know how much he is eating – how is this communicated?
If your child is in baby nursery their communication book will always state what and how much they ate. All ages in school house can receive a food slip that indicates how well your child ate. Please notify the office if you require one.
What opportunities do I have to discuss my child’s progress with their teacher?
We operate an 'open-door' policy which means you can discuss your child’s progress with their keyworker at anytime. In addition to this we operate 2 parents evenings a year so that you can have the opportunity to view the children’s work and discuss their progress with their teacher. During the term you are also welcome to arrange a meeting with your teacher if it is required. You can also email your teacher.
Where do I go to drop my child off in the morning?
In the mornings children must be taken in their classroom and handed over to a member of staff. You must also sign your child in.
Where do I go to collect my child in the afternoons?
You should proceed to the waiting area where you child will be brought to you.
My child cries when I drop him in the morning- what is the best thing for me to do?
Its very upsetting when your child is distressed at drop off but we find that they settle very quickly and happily when their parent has left. It is best to keep your good-bye as brief as you feel comfortable with and remain as positive and upbeat as you can. Please discuss any concerns you have with your child’s teacher.
What process is used to introduce my child to the nursery when they first start?
Each child will have a settling in process. This differs by age. You and your child will gradually increase, over the course of a week, the time your child is at the nursery without you. This process will be worked out with your key worker on an individual basis.
What happens if my child is injured at nursery?
All minor bumps, scrapes and grazes are treated with tlc and first aid as appropriate and then noted in the accident book. You will be required to sign this entry at the end of the day. An ambulance will be called for anything that requires a hospital visit and a parent or guardian will notified immediately.
What happens if my child is ill?
You will be contact immediately if your child is ill and you will be required to collect them as soon as possible.
What type of food is supplied to my child?
We encourage our children to eat as healthy as possible and provide every child with a healthy balanced diet each day. Visit our Food & Menu's page for more information.